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Returns Policy

    For sanitary purposes, ALL SALES ARE FINAL. We will credit or replace for DEFECTIVE and INCORRECT items only.We will NOT accept opened items for return or exchange unless the item is defective or shipped incorrectly.

    You must contact us when you have received a defective or incorrect item and are requesting either a refund or replacement. Our Returns Department will handle your return smoothly.

    All items must be returned within 15 days from the date of delivery for product refund or exchange.

    Items returned without original packaging or have been opened will NOT be accepted so please keep all packaging for the 15 day return period.

    In your return package please include:

    * A note telling us what the problem was

    * A note stating whether you would like a refund or a replacement of the defective item.

    * Packages must be returned prepaid; we cannot accept C.O.D. deliveries.

    Please note: As part of the return process, upon receipt of an authorized return, if the returned item is found to be the correct item or in perfect working condition, a 25% restocking fee will be applied.

    We are dedicated to carrying only the highest quality adult products and maintaining attentive customer service. We hope you will be happy with our services.

    Please contact us at support@meikitoy.com to request a refund/exchange.